Terms and Conditions

Company Information

NORSAN GmbH
Plauener Str. 163-165, Haus E
13053 Berlin
Telefon: 030 555 788 990
Telefax: 030 555 788 999

CEO: Joakim Graff & Joanna Motowilczuk

Internet: www.norsan.de
Email : post@norsan.de

Registry & Tax Information

Commercial Register: Amtsgericht Berlin-Charlottenburg, HRB 177 515 B
VAT Identification Number (USt-IdNr.): DE 290402247

1. Contract:

On our website, the order is confirmed by the ending of the order process via the corresponding button.

2. Prices

The prices valid are those at the time of order. All prices are shown inclusive or exclusive of applicable taxes depending on your delivery country and local legal requirements.
Where required by law, VAT, GST, or other local sales taxes will be calculated based on the applicable rate in the destination country and displayed at checkout.
Shipping costs are listed separately and will be clearly indicated before completion of the order and on the invoice.
Prices, promotions, and coupons are valid until the stated expiry date.

3. Shipping

The shipping costs are 7 € (applicable taxes). From a shopping value of 30 € we do not charge shipping costs.

4. Delivery

The delivery takes place by mail by the DHL. Deliveries shall be made to the delivery address indicated by the purchaser, unless otherwise agreed. We always strive to meet your wishes and deliver to your desired address.

5. Payment arrangements

No indication of your account data on the Internet and no payment in advance, at NORSAN you pay easily by invoice, which you get with the goods. For payment on account, please transfer the full amount to the following account within 14 days, stating the invoice number:

Account holder: NORSAN GmbH
Bank: Commerzbank Frankfurt
BIC: COBADEFFXXX
IBAN: DE82 1004 0000 0333 0362 00

6. Complaint

If you have any questions, problems or complaints, please do not hesitate to contact us.

Return address:
NORSAN GmbH
Plauener Str. 163-165, Building E
13053 Berlin, Germany
Tel .: 030921049330

7. Reservation of ownership

The goods delivered remain the property of NORSAN GmbH up to the complete settlement of the purchase price. The customer is not entitled to resell the goods delivered by us and still subject to retention of title.

8. Miscellaneous

Medicines should be stored carefully and inaccessible to children. Package inserts and instructions for use must be observed.
Food supplements are not a substitute for a varied and balanced diet as well as a healthy lifestyle.
Product and price changes, printing or arithmetic errors as well as errors in words and pictures reserved.
All rights to the used texts, photos, drawings and the graphic design are with the NORSAN GmbH. Any reproduction or other use other than for personal use is prohibited without our express consent.

Alternative dispute resolution pursuant to Art. 14 para. 1 ODR-VO and § 36 VSBG:

The European Commission provides an online dispute resolution platform (OS), which can be found at http://ec.europa.eu/consumers/odr/. We are not obligated or unwilling to participate in a dispute settlement procedure before a consumer-enforcement agency.

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